Mainframe Support Professional
- Vandana Global (VGL)
- 5 to 9 Yrs
- Hyderabad
- 2 months ago
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Job Description
- Requirements As a Mainframe Support Professional, you will be on the front lines with our clients, supporting their Mainframe activities and ensuring a secure and compliant solution landscape by following industry-leading practices around cyber risks. Key Responsibilities: Perform account and resource administration in RACF/TopSecret while ensuring SLAs for L2/L3 support are met. Analyze RACF/TopSecret datasets, resources, account attributes, and settings. Perform data analysis and manipulation. Execute database operations using SQL queries. Coordinate with client teams to identify, manage, and resolve issues in a timely manner. Support client teams on calls as a Subject Matter Specialist as necessary. Gain exposure to risk assessment and contribute to maintaining a risk-free environment. Required Qualifications: 5+ years of experience in information technology and/or information security. 5+ years of experience in a support role working on Mainframe. Strong technical understanding of Mainframe applications and tools (TSO, IPSF, datasets, resources, rules, batch jobs, DB2, RACF utilities). Hands-on experience in account and resource administration in RACF/TopSecret (user management, group creation, dataset/resource administration). Experience using Vanguard utilities (Administrator, Advisor, Compliance Manager). Proficiency in utilizing ticketing tools for access management, tracking progress/escalation, and generating operational reports. Exposure to standard configuration, maintenance procedures, and documentation. Additional Requirements: Bachelors degree in Computer Science, Cyber Security, Information Security, Engineering, or Information Technology. Business proficiency in English (written and verbal). Experience working with distributed teams across different geographies. Willingness to work in a 24x7 support model. Preferred Qualifications: Experience and knowledge of Identity and Access Management (IAM) tools. Ability to adhere to clients information security policies and effectively communicate security requirements. Strong knowledge of business processes, user provisioning processes, and security maintenance practices. Excellent written and verbal communication skills. Strong project management and organizational skills.,
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Mainframe Support ProfessionalContact Details:
Company: Cocolevio LLCLocation(s): Hyderabad+ View Contact
Keyskills: RACF SQL TSO DB2 Ticketing tools Project management
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