Conduct NHT Training- Online & Offline mode
Ensuring 100% through put of all NHT Batches
Schedule & Conducting Refreshers, Sharpeners for existing employees.
OJT Handling
Maintaining & Managing Training data
Maintain class attendance & performance records of agents in training, retrieval, and analysis.
Values we Cherish
Accountable- You take ownership of your work, can work with minimum supervision and Honor deadlines.
Adaptable- You can work in an unstructured environment. As a matter of fact, you embrace uncertainty and see it as an opportunity to learn and grow.
Learner for life- You are a quick learner, are excited about solving new or previously unsolvable problems and believe in constantly upgrading your skills.
Team Player- You enjoy working with people and get on well with cross functional teams.
Good communication skills in both verbal & written.
Ability to understand new business processes.
Presentable, possess good presentation skills and able to deliver any content with ease.
Coaching & feedback skills required
Ability to motivate others to improve their skills.
Ability to multi-task as and when required.
Fair knowledge of content creation for product & process trainings
Hands on with basic excel to compile training data.
Ability to work independently.
Keyskills: Training Excel OJT Training management Fact Supervision
Justdial is a leading internet technology company headquartered in Mumbai, India. As Indias No.1 Local Search engine, we provide comprehensive services for various businesses and services across the country. With a Pan India presence and 11 offices, our dedicated team of over 8000 employees is co...