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Assistant Manager Quality Assurance - BPO @ Witbloom Training

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 Assistant Manager Quality Assurance - BPO

Job Description

Auditing of the process and making improvements
Must have experience in the Voice process
Six Sigma Certification is a mandate
Should have done a successful project in the Green belt
Need 7+ years of experience in total

Required Candidate profile

Candidate must have experience handling a team of Quality Analysts
Candidate must have knowledge of 7 QC Tools

Job Classification

Industry: BPM / BPO
Functional Area / Department: Quality Assurance
Role Category: Business Process Quality
Role: Quality Manager / Supervisor
Employement Type: Full time

Contact Details:

Company: Witbloom Training
Location(s): Mumbai

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Keyskills:   Bpo Customer Service Pareto Analysis Six Sigma Quality Assurance QC Tools TNA Quality Management Process Improvement Outbound Process Auditing Call Monitoring Kaizen Bpo Voice Quality Analysis Fishbone Quality Tools International BPO

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₹ 6.5-8.5 Lacs P.A

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