Assistant Manager - Operations (for Lease Services)
- Springbord Systems
- 3 - 5 years
- Chennai
- 1 year ago
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Job Description
- Springbord Systems is looking for Assistant Manager - Operations (for Lease Services) to join our dynamic team and embark on a rewarding career journey
- The Assistant Manager - Operations plays a key role in overseeing and optimizing daily business operations to ensure efficiency, productivity, and customer satisfaction
- This position involves coordinating various operational activities, managing a team, and implementing strategies to enhance overall performance
- The Assistant Manager - Operations reports to the Operations Manager and collaborates with different departments to achieve organizational goals
- Key Responsibilities:Team Leadership:Supervise and lead a team of operations staff, providing guidance, training, and support
- Foster a positive work environment that encourages teamwork, motivation, and professional development
- Operational Planning:Collaborate with the Operations Manager to develop and implement operational plans and strategies aligned with organizational objectives
- Monitor and analyze operational performance, identifying areas for improvement and efficiency enhancement
- Process Improvement:Identify and implement process improvements to streamline operations and reduce costs
- Conduct regular evaluations to ensure adherence to established procedures and standards
- Quality Control:Establish and maintain quality control standards to meet or exceed customer expectations
- Monitor and evaluate operational processes to identify and resolve quality issues
- Customer Satisfaction:Work closely with customer service teams to address customer concerns and improve overall satisfaction
- Implement initiatives to enhance the customer experience and exceed service level expectations
- Inventory Management:Oversee inventory levels and collaborate with relevant departments to ensure adequate stock and timely replenishment
- Implement efficient inventory control measures to minimize losses and optimize stock turnover
- Vendor Management:Develop and maintain strong relationships with vendors and suppliers
- Negotiate contracts, monitor performance, and ensure timely delivery of goods and services
- Data Analysis and Reporting:Utilize data analytics tools to assess operational performance and generate insightful reports
- Present findings and recommendations to the management team for informed decision-making
- Compliance and Risk Management:Ensure compliance with industry regulations, company policies, and legal standards
- Identify and mitigate operational risks, implementing preventive measures as necessary
- Communication:Facilitate clear communication between departments to ensure seamless operations
- Provide regular updates to the Operations Manager and collaborate with cross-functional teams
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: OtherRole Category: OtherRole: OtherEmployement Type: Full timeContact Details:
Company: Springbord SystemsLocation(s): Chennai+ View Contact
Keyskills: Assistant Manager Operations Data analysis Service level Operations planning Process improvement Inventory control Customer service Manager Quality Control Risk management Business operations
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