Technical Writer
- Appian
- 2 - 6 years
- Chennai
- 3 months ago
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Job Description
- Write and edit technically accurate, high-quality content.
- Assess core personas and their motivations and develop the appropriate content to support them.
- Determine the clearest and most logical way to present product information for user comprehension.
- Act as user advocate in the creation and review of UX content.
- Generate innovative ideas for content development and delivery.
- Collaborate with subject-matter experts, including product managers, software developers, customer success, and partners to gain an understanding of topics and user and content needs, create content for documentation and user interfaces, and help define product language and terminology.
- Collaborate with subject-matter experts, including product managers, software developers, customer success, and partners to gain an understanding of Solutions topics and user and content needs, create content for Solutions documentation and user interfaces, and help define product language and terminology.]
- Maintain and update content as the product evolves.
- Implement content feedback channels to identify and solve problems via documentation.
- Provide writing guidance and reviews for other contributors.
- Contribute to defining language styles, including the look, feel, mood, and voice for all content types.
Required Skills:
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Ability to prioritize and execute tasks in a fast-paced environment.
- Willingness to take on new challenges and build on current skills.
- Exceptional analytical and conceptual thinking skills.
- Ability to multi-task and be a self-starter.
- Ability to edit, write, and revise all technical material for consistency and accuracy.
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups . These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Content, Editorial & JournalismRole Category: Content Management (Print / Online / Electronic)Role: Content Creation / WriterEmployement Type: Full timeContact Details:
Company: AppianLocation(s): Chennai+ View Contact
Keyskills: Training Usage Analytical Focus Advocate Training and Development Content development
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