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Shift Manager @ Heisetasse Beverages

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 Shift Manager

Job Description

Role & responsibilities :


Functional:-

  • Elevates coffee culture by educating customers; selling coffee and coffee grinding and brewing equipment; preparing and serving a quality coffee beverage, introducing seasonal beverages along with food offerings.
  • Welcome customers by assessing their coffee interests and needs.
  • Invite customers for tastings of manual brew & for sampling of food
  • Prepare beverages & food by adhering to the defined recipes
  • Helps in generating revenue through driving suggestive selling based on customers preferences.
  • Maintains stock on merch rack, FDU & other display units through timely replenishment.
  • Follow SOPs while handling equipment; adheres to PM schedule & call for timely repairs

Behavioral:-

  • Maintains secured, safe, clean and healthy workplace by following SOP
  • Takes feedback from the customers about product & place; responds appropriately & if required than convey it to SM
  • Takes ownership of self-development & learning, shares skill & knowledge with fellow TM

Preferred candidate profile :-

  • Graduate
  • Good English communication & profeciency in Tamil language
  • Minimum experience as a shift manager
  • Mandatory experience in QSR/ Food industry
  • Preferred coffee industry experience

Perks and benefits :-

  • Incentives
  • Provident Fund
  • Insurance
  • Holiday Wages
  • Meal Benefit
  • Leaves & Benefits
  • Higher Education Support

Job Classification

Industry: Hotels & Restaurants
Functional Area / Department: Food, Beverage & Hospitality
Role Category: F&B Service
Role: Shift Manager / Supervisor
Employement Type: Full time

Contact Details:

Company: Heisetasse Beverages
Location(s): Bengaluru

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Keyskills:   Shift Management People Handling QSR Food And Beverage Sales Inventory Management Staff Management Customer Service Management PNL Food Costing Wastage Control

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Heisetasse Beverages

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