Were expanding our Engineering Operations team and seeking a diligent Support Engineer to help us scale effectively. In this role, youll tackle production issues, address technical queries from customers, and ensure our softwares optimal performance through careful analysis and maintenance.
Youll develop automation scripts, manage data imports/exports, and maintain third-party integrations.
Your contributions will directly impact our ability to provide a seamless user experience and sustain our rapid growth. If youre proactive, analytical, and have a solid technical foundation, join us in making a difference in the recruiting software landscape.
Responsibilities
Investigate and resolve production issues
Troubleshoot technical issues or questions reported by customers
Perform root cause analysis for production errors and recommend improvements
Develop scripts to automatically verify end-to-end operation of integrations
Implement and execute data imports/exports for customers
Maintain and perform operations related to third-party integrations
Keyskills: engineering services supply chain software supply chain engineering engineering management supply chain management integrated supply chain management supply chain operations requirements management