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Assistant Manager-BFS042002 @ Genpact

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 Assistant Manager-BFS042002

Job Description

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Senior Analyst/Team Lead/Management Trainee/Assistant Manager Learning Process Responsibilities Team Leadership: Lead and mentor a team of learning analysts, ensuring high performance. Monitor team metrics and adherence to SLAs. Learning Operations: Manage end-to-end coordination of learning programs. Oversee the development and delivery of training content. Stakeholder Collaboration: Partner with internal teams and SMEs to align training with business goals. Present insights on learning outcomes and areas for improvement. Process Enhancement: Identify gaps in the learning process and implement enhancements. Leverage analytics to optimize learning programs. Qualifications Minimum Requirements: Bachelors degree in HR, Business, or related fields. Relevant years of experience in L&D roles, with at least relevant year in leadership. Advanced proficiency in LMS and eLearning tools. Preferred Qualifications Certifications in instructional design or L&D management. Experience in managing cross-functional training projects. Key Skills And Attributes Strong leadership and interpersonal skills. Analytical mindset with attention to detail. Effective communication and stakeholder management abilities. Job Assistant Manager Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Mar 10, 2025, 9:19:41 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time,

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Assistant Manager-BFS042002

Contact Details:

Company: Genpact
Location(s): Haryana

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Keyskills:   Team Leadership Process Enhancement LMS Instructional Design Leadership Interpersonal Skills Communication Stakeholder Management

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