Manager-BFS042572
- Genpact
- 3 to 7 Yrs
- 29 days ago
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Job Description
- Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Manager, Training and Nesting Genpact is searching for an experienced and ambitious Training manager to join our team and lead our team of trainers! Your role will be extremely important as you will be responsible for training and enhancing the competencies of our employees. You will be planning and implementing training programs and workshops in a way that is interesting and useful to our employees. Responsibilities Demonstrate project management skills Identify training needs Plan and execute training strategy that drives high engagement Based on research, plan and implement training programs that will prepare employees to deliver Quality services Plan requirement of future training classes (backfill/growth/remedial) and Trainer count needed to for the same Communicate all the training programs on a timely basis Lead, teach, onboard and evaluate new trainers Oversee employee attendance and performance Track employee success and progress Regularly and timely report out the Training yield to help WFM team plan capacity accurately Implement training KPIs Prepare and present reports on training program KPIs Qualifications We Seek In You Minimum Qualifications/ Skills Graduate from a recognized university Preferred Qualifications/ Skills Relevant training experience Relevant Training/Nesting Manager experience Effective planning and time management skills Interpersonal skills Coaching and Developmental skills Job Manager Primary Location India-Jaipur Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Feb 28, 2025, 7:28:47 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time,
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Manager-BFS042572Contact Details:
Company: GenpactLocation(s): Jaipur,+ View Contact
Keyskills: Project Management Employee Training Communication Skills Performance Evaluation KPI Implementation Report Preparation
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