Associate Campaign Manager
- Zeta Global
- 0 - 2 years
- Hyderabad
- 2 months ago
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Job Description
The Associate Campaign Manager will be responsible for a subset of campaign tasks for a client including campaign configuration, QA and reporting. This is a role to work in a fast-paced technology support environment using innovative technologies while having the ability to work with enterprise clients face-to-face. Creative problem solving and troubleshooting skills will lead to success in this position and future advancement!
Role/Responsibilities:
- Campaign configuration for full service campaigns
- Work with cross functional team to drive email development
- Day to day support of Platform tools & custom applications for self-deployment clients
- Audience creation, management and data troubleshooting (not responsible for the data integrity which is handled by the BSA)
- Quality Assurance and testing
- Campaign performance tracking & reporting
- Managing & maintaining campaign documentation
- Campaign & trigger monitoring & issue resolution management.
Experience:
- 0-2 years related full-time experience in customer support or client services environment
- Must have strong understanding of customer service standards
- Must have strong critical thinking skills
- Working knowledge/exposure of HTML
- Self-starter who requires minimum supervision
- Strong written and oral communication skills
- Must have the ability to multi-task and prioritize work independently
- Familiarity with project management methodologies; understanding of scope, requirement gathering, dependencies, and scheduling work
- Must have a high attention to detail with the ability to produce flawless work in rapid succession
- Must possess effective communication skills when speaking to technical and non-technical.
Not required but a plus:
- Knowledge and experience with basic Adobe Photoshop functionality
- Exposure to relational database structure (primary and unique keys, sister table joins)
- Knowledge of email marketing best practices.
Qualifications:
- BSC Computers / BE / BTECH & MBA (Marketing / Operations) - 2023/2024/2025 pass outs
- Proficient in Microsoft Office applications, especially Excel and MS WORD
Job Classification
Industry: Advertising & MarketingFunctional Area / Department: Marketing & CommunicationRole Category: Digital MarketingRole: Campaign ManagerEmployement Type: Full timeContact Details:
Company: Zeta GlobalLocation(s): Hyderabad+ View Contact
Keyskills: Manager Quality Assurance Campaign management Project management Customer support HTML Scheduling Customer service Troubleshooting Digital marketing Monitoring
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