AWS Cloud Developer
- Route Mobile (RML)
- 8 - 12 years
- Bengaluru
- 4 months ago
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Job Description
- Provide product support of messaging products like WhatsApp, Viber, RCS, e-mail, Voice, Chatbots,Ocean.
- Ensure Fault Management, Configuration Management and Performance management of the live products.
- Ensure 24 7 monitoring processes are in place and coordinate with Support / Operations team to ensure 99.99% availability of all the products running with clients as well as Cloud.
- Monitor Cloud-watch logs on AWS and check for all services up-time
- Generate performance reports based on logs and database queries and analyze.
- Ensure a proper escalation matrix is created and followed for individual products
- Create processes to automatically escalate issues using various channels like SMS/WhatsApp/Viber/email/SNS etc.
- Create and adhere to Change Management Process and communicating with internal stakeholders for all types of incidents.
- Education Qualification B.E/B.TECH/MCA
- 8 12 years of experience as a Cloud Engineer
- Should be good team player with good negotiation and persuasive skills.
- Experience of Cloud based projects especially on AWS
- Experience of handling API based microservices architecture
- Must have worked with a messaging company and understand call-flows and technologies involved.
- Hands on working experience on AWS services like Load Balancer,Kinesis,Amazon SQS, AWS Fargate,Code Deploy, Code Pipeline, Code commit,Lambda,DocumentDB, DynamoDB, Aurora DB, Redshift, Elasticache, API Gateway & Route53,Secrets Manager & System manager,Networking : VPC, SG-Group etc.,
- Sound knowledge of Linux , Shell scripting and any database queries (like PostgreSQL etc.).
- Knowledge of incident management, ticketing tools etc.
- Sound knowledge of API tracing, troubleshooting, log analysis for fault localization and detection.
- Must be available on weekends depending on emergency duty assignment (on rotation basis).
- AWS Associate Certification is mandatory
- Make documentation of internal audits and quality assurance activities
Job Classification
Industry: Telecom / ISPFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Data Platform EngineerEmployement Type: Full timeContact Details:
Company: Route Mobile (RML)Location(s): Bengaluru
Keyskills: Linux Performance management Bfsi SMS Security services ITES Troubleshooting Product support Analytics Monitoring
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Route Mobile (RML)
Route Mobile is a leading Cloud Communication Platform provider, catering to enterprises, over-the-top (OTT) players and mobile network operators (MNO). Our range of enterprise communication services includes smart solutions in Messaging, Voice, Email, and SMS Filtering, Analytics & Monetization...
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