Key Responsibilities: Supervise and coordinate daily cafe operations to ensure smooth service and customer satisfaction.Manage, train, and motivate cafe staff including baristas, kitchen, and service teams.Maintain high standards of food and beverage quality, hygiene, and safety.Handle inventory management, ordering supplies, and controlling costs.Monitor financial performance, including sales, expenses, and profitability.Resolve customer complaints promptly and professionally.Implement promotional campaigns and special events to increase sales.Ensure compliance with health and safety regulations.Prepare reports on sales, staffing, and operational performance.Foster a positive and productive work environment.
Job Classification
Industry: FMCGFunctional Area / Department: Food, Beverage & HospitalityRole Category: F&B ServiceRole: Restaurant ManagerEmployement Type: Full time