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Analyst @ eClerx

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 Analyst

Job Description


The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Analyst Roles and responsibilities: 
  • Basic knowledge of HTML, CSS, SQL [Not mandatory. Good to have]
  • Knowledge/basic understanding around responsive testing [testing across different devices, operating systems & web browsers]
  • Knowledge of Jira workflow [preferable]
  • Knowledge of using Google Suite products such as Google spreadsheets, Google docs, Google Drive & Gmail
  • Should know basics about Email/SMS/push/in-app marketing
  • Should possess basic information around Marketing automation & CRM technology
  • Should have eye for detail to assist in audits/QA
  • Should have excellent communication skills and be able to interact directly with marketing/campaign owners
  • Ability to work in a high-energy, quickly changing, and demanding environment
  • Should have excellent presentation skills and should be able to clearly communicate ideas, thoughts, and strategies

  •  Technical and Functional
    Skills:
  •  
  • Bachelors degree with0 to 6 months of experience in digital marketing space
  • Basic HTML/CSS/SQL
  • Eye for detail to assist in audits
  • English communication skills
  • Job Classification

    Industry: IT Services & Consulting
    Functional Area / Department: Engineering - Software & QA
    Role Category: Quality Assurance and Testing
    Role: Test Analyst
    Employement Type: Full time

    Contact Details:

    Company: eClerx
    Location(s): Mumbai

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    Keyskills:   digital marketing css presentation skills sql html data analysis quality control forecasting customer service rostering avaya cms workforce management marketing automation real time analysis team leading quality assurance rta jira wfm

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