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Content Writer @ Netsmartz Infotech

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 Content Writer

Job Description

Job Title: Content Writer Salesforce Clouds & B2B IT/E-commerce (2-3 Years Experience)

Location: Chandigarh
Employment Type: Full-time

Job Summary:
We are looking for a creative and detail-oriented Content Writer with 2-3 years of experience in Salesforce Clouds (Sales, Service, Commerce, Marketing Cloud, etc.), B2B IT services, and e-commerce. You will develop compelling content that informs, engages, and converts our target audience across digital platforms.

Key Responsibilities:
- Research, write, and edit high-quality content (blogs, case studies, whitepapers, web pages, email campaigns, social media posts) focused on Salesforce Clouds and related B2B IT/e-commerce topics.
- Translate complex technical concepts into clear, concise, and engaging language for diverse audiences, including decision-makers and technical stakeholders.
- Collaborate with subject matter experts, marketing, and sales teams to align content with business objectives and campaigns.
- Conduct SEO keyword research and optimize content for search engines.
- Stay up to date with industry trends, Salesforce product updates, and best practices in B2B IT and e-commerce.
- Ensure consistency in brand tone, style, and messaging across all channels.
- Support the creation of content assets for lead generation, nurturing, and customer education.

Requirements:
- Bachelors degree in English, Communications, Marketing, Computer Science, or a related field.
- 2-3 years proven experience as a content writer in the B2B IT services sector, with a strong focus on Salesforce Clouds and e-commerce.
- Demonstrated portfolio of published content related to Salesforce, cloud services, or enterprise IT/e-commerce.
- Ability to write for various formats and audiences, balancing technical accuracy with engaging storytelling.
- Solid understanding of SEO principles and digital marketing strategies.
- Excellent research, editing, and proofreading skills.
- Experience working in a collaborative, fast-paced environment.
- Familiarity with Salesforce products, terminology, and ecosystem is highly desirable.

Preferred Qualifications:
- Knowledge of marketing automation, CRM, and customer journey mapping.
- Experience using content management systems (CMS) and analytics tools.
- Basic knowledge of design tools (e.g., Canva, Adobe Creative Suite) is a plus.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Marketing & Communication
Role Category: Digital Marketing
Role: Content Marketing Manager
Employement Type: Full time

Contact Details:

Company: Netsmartz Infotech
Location(s): Mohali, Chandigarh

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Keyskills:   B2B IT Serv Salesforce Digital Marketing Strategies Content E-commerce SEO

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Netsmartz Infotech

Netsmartz Infotech (India) Pvt. Ltd Netsmartz is a CMMi3 & ISO 9001: 2008 certified software Development Company, headquartered in Rochester, New York and has multiple offices across the globe. With over a decade of existence, 400+ employees, experience of successfully executing 2000+ projects a...