Escrow Specialist- US Mortgage
- IT Services
- 1 - 6 years
- Mumbai
- 20 days ago
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Job Description
Job Title: - PE/SPE/SME - Escrow (US Mortgage Process)
Work Model: Work From Office Only
Shift Timings: US Night Shifts Only (6:30 PM IST 4:30 AM IST)
Joiners: Immediate Joiners Preferred
Salary Structure
- Process Executive (PE): 2.43 LPA
- Sr. Process Executive (SPE): 5.8 6 LPA
- Subject Matter Expert (SME): 7 7.5 LPA
Note: For PE-level positions, candidates from any non-technical background are eligible.
Strictly not eligible: B.Tech, Regular MBA, LLB, M.Tech, MCA, B.Ed.
Position Objective
The Associate will be responsible for reviewing mortgage documents, extracting and validating key information, and updating client systems accordingly. Responsibilities include due diligence checks, condition reviews, and flagging discrepancies in documentation.
Key Responsibilities (KRAs)
Productivity
- Meet or exceed defined productivity targets within specified timelines.
- Productivity benchmarks may evolve based on experience and performance.
Quality
- Maintain high accuracy standards as per defined quality benchmarks.
- Quality expectations may increase with tenure.
Feedback & Improvement
- Actively participate in feedback sessions.
- Demonstrate a willingness to learn and improve processes based on feedback.
Required Qualifications
- Graduate or 3-year Diploma in any discipline.
- Preferred: Bachelor's degree in Accounting, Finance, or a related field.
Required Skills & Experience
- Experience: 1 - 6 years in relevant US Mortgage Escrow operations
- Core Areas:
- Escrow Set-up, Analysis, and Cancellations
- Mortgage and Hazard Insurance
- Mortgage Insurance Cancellations
- Understanding of escrow lines/products
- Exposure to mobile homes (preferred but not mandatory)
- Technical & Domain Skills:
- Familiarity with mortgage documentation and processes
- Strong attention to detail and ability to identify discrepancies
- Good analytical and logical reasoning skills
- Proficient in typing (30+ WPM preferred); formal typing training is a plus
- Soft Skills:
- Effective verbal and written communication
- Ability to collaborate across teams
- High tolerance to stress and pressure
- Team-oriented mindset
Additional Details
- Must be open to night shift work only
- Work from office is mandatory (No hybrid/remote)
- Preference for candidates who can join immediately
If you're interested and meet the criteria, please connect via call or WhatsApp at 7892648*** anytime.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer Success, Service & Operations - OtherEmployement Type: Full timeContact Details:
Company: IT ServicesLocation(s): Mumbai
Keyskills: Escrow US Mortgage
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