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Lead Software Engineer @ Helpshift

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 Lead Software Engineer

Job Description

Role & responsibilities

  • Design and develop large and complex product features that are delivered to 820M monthly active users and can scale to 100K+ RPS.
  • Lead cross-team projects and collaborate with developers, QAs, and other departments.
  • Take ownership of the products architecture, performance, and quality. Ensure that the right architecture, design, and technical decisions are taken by the developers in the team.
  • Take initiatives to ensure that the best practices for software development are followed by the team.
  • Optimize application for maximum speed and scalability.
  • Contribute to hiring and onboarding processes.
  • Keep calm and learn every day.

Preferred candidate profile

  • 8+ years of medium to large-scale software development experience.
  • Strong knowledge of designing and architecting complex systems.
  • Experience with benchmarking systems for performance, and failure detection.
  • Track record of mentoring and onboarding engineers.
  • Experience with project management and related tools and frameworks.
  • Knowledge of Posix compliant operating systems (we develop on Mac OS X and deploy on GNU/Linux).
  • Excellent problem-solving skills and a proactive approach to issue resolution.
  • Excellent verbal and written communication skills.
  • Bachelors degree in Computer Science (or equivalent).

Perks and benefits

  • Hybrid setup
  • Worker's insurance
  • Paid Time Offs
  • Other employee benefits to be discussed by our Talent Acquisition team in India.

Helpshift embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability statusPrivacy Notice
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Job Classification

Industry: Software Product
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Technical Lead
Employement Type: Full time

Contact Details:

Company: Helpshift
Location(s): Pune

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Keyskills:   Java System Design Clojure Data Structures And Algorithms

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Helpshift

Helpshift- Startup Helpshift bridges the disconnect between conventional customer service channels-like email and phone support-and a growing consumer base that does more on mobile phones and has a strong preference for messaging as the primary mode of communication. Through Helpshift's AI-power...