MEGA DRIVE @ IGT Solutions

Home > Voice / Blended

MEGA DRIVE

IGT Solutions
0 - 4 years
Delhi, NCR
3 months ago
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Job Description

Roles and Responsibilities

Handle customer queries via phone calls, emails, or chats with empathy and professionalism.
Provide accurate information to customers regarding products/services offered by the company.
Resolve customer issues promptly and efficiently while maintaining a high level of service quality.
Meet performance targets set for call handling time, resolution rates, and first-call resolution ratios.
Collaborate with team members to achieve common goals and objectives.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: IGT Solutions
Location(s): Delhi, NCR

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Keyskills: BPO Customer Service Blended Process Inbound Process Customer Care Domestic BPO Voice Process International Process Domestic Process Chat Process International BPO

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₹ 1.75-3.75 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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MEGA DRIVE @ IGT Solutions

Home > Voice / Blended

MEGA DRIVE

Job Description

Job Classification

Contact Details:

Create password

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