Role & responsibilities
Should have 8+ years of experience in IT industry, strong knowledge in Agile methodology and experience in playing Scrum Master role for at least 3 is must. Candidate should work in India Night shift (10:30 PM to 6:30 AM IST). Experience in managing US healthcare client is added advantage. Good to have certification as CSM or PSM
Facilitating Scrum Events
Coaching the Product Owner
Facilitating Stakeholder Collaboration
Supporting Organizational Adoption of Scrum
Facilitating Scrum Events
Working During Client Business Hours
Real-time Collaboration / Direct Interaction with Clients Immediate responses to team/client queries, sync-ups, and meetings. Mainly on P1/P2 Production Issues or Business Adhoc Queries / Reports
Faster Decision-Making Quick approvals, unblocking team members, and aligning with stakeholders.
Higher Visibility Active presence in stand-ups, reviews, and client calls builds trust.
Better Alignment with Business Needs Direct interaction ensures work matches expectations.
Facilitating Stakeholder Collaboration
Protecting the Team
Drive the morning and evening sprint meeting during on call
Follow-up with business to fix the impudent if there any from IT and QA team
Coaching the Development Team
Removing Impediments
Fostering a High-Performing Team
Keyskills: scrum master agile US Healthcare PSM CSM