Teleperformance Hiring - Permanent Work From Home Customer Executive

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Teleperformance Hiring - Permanent Work From Home Customer Executive

Teleperformance
0 - 5 years
Mumbai
2 months ago
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Job Description

Job description

Teleperformance is hiring for International voice process.(Hybrid Job)

Please find the Job description:

*Working days* : 05 days

*Location* : Mumbai, Malad

*Shift* : Rotational shifts 24x7

*Qualifications* : Graduate_Fresher/ Undergrad_Experienced can apply.

*Notice period: Immediate

*CTC:

Graduate+Fresher(31k CTC)

6 months exp candidate(33k CTC)

1-2yrs exp candidate( 36K CTC)

2+years exp candidate(40k CTC)

EXCELLENT COMMUNICATION SKILLS REQUIRED.

For Training, you have to report to office and after that, its Work from home job or Hybrid.

Candidate should be from Mumbai, Malad

Interview rounds:

HR Round

Assessment Test

Operations Round

Drug test

Roles and Responsibilities

Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.
Provide accurate information on products/services offered by the company to customers.
Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.
Maintain records of all interactions with customers using CRM software.
Escalate complex issues to senior team members when necessary.

Desired Candidate Profile

0-3 years of experience in an International BPO environment (preferably).
Excellent communication skills in English language (verbal & written).
Ability to work independently from home office setup.
Strong computer knowledge with proficiency in MS Office applications.

HR Contact Details:-

Utsav And Karan

ut********r@te****************s.com - 7349712***

ka**********2@te****************s.com - 9892577***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: Teleperformance (TP)
Location(s): Mumbai

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Keyskills: Excellent Verbal And Written Communication Skills Excellent Communication In English Voice Process International Voice Process International BPO International Call Center Voice Support

Fraud Alert to job seekers!

₹ 1.5-4.75 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Teleperformance

Teleperformance (TP) Teleperformance is a multinational company founded in 1978 with headquarters in France. They provide services for debt collection, telemarketing, customer relationship management, content moderation, and communication.

Teleperformance Hiring - Permanent Work From Home Customer Executive

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