TEM Technical Business Analyst
- Infinera
- 3 - 5 years
- Kolkata
- 2 months ago
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Job Description
As a Technical Business Analyst within Nokia s Telecom Expense Management (TEM) team, youll play a crucial role in transforming our financial operations through innovative technology solutions. Collaborating closely with cross-functional teams, you will design and implement automation solutions on the ServiceNow platform to enhance our processes, including AI-enabled tools for invoice processing and spend analysis.
The fast-paced, dynamic work environment fosters creativity and collaboration, empowering you to drive impactful changes while ensuring operational excellence.
You have:
- Bachelors degree in computer science, Information Technology with 3-5 years of experience in technical business analysis or a similar role
- Proficiency in ServiceNow development
- Experience in AI/ML implementation projects
- Experience with process automation and optimization
- Strong understanding of financial processes and systems
It would be nice if you also had:
- Project management skills
- Programming and development capabilities
- Experience in process mapping and optimization
- Design and implement automation solutions on the ServiceNow platform to enhance Telecom Expense Management (TEM) financial processes.
- Lead the development of AI-driven tools for invoice processing, audit rules, and spend analysis.
- Create and maintain comprehensive technical documentation for all automated processes.
- Conduct user acceptance testing (UAT) and oversee enhancement implementations for operational excellence.
- Collaborate with cross-functional stakeholders to identify and optimize existing workflows for automation opportunities.
- Ensure operational continuity during the transition from manual processes to automated solutions.
- Analyze and refine TEM financial processes such as invoice validation and audit procedures.
- Act as a liaison between technical and business teams, effectively communicating requirements and solutions.
Job Classification
Industry: Telecom / ISPFunctional Area / Department: Data Science & AnalyticsRole Category: Business Intelligence & AnalyticsRole: Business AnalystEmployement Type: Full timeContact Details:
Company: InfineraLocation(s): Kolkata+ View Contact
Keyskills: Computer science Automation Operational excellence Business analysis Invoice processing Spend analysis Operations Information technology Auditing Technical documentation
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