As an FM Core Specialist, you will ensure end-to-end fault, incident, and problem management, focusing on resolution within SLA/OLA targets. You will handle high-level escalations for network incidents and provide expert analysis and resolution for complex faults requiring deep technical and procedural knowledge.
You have:
6-10 years of experience in Packet Core (4G/5G) with a degree equivalent to B.E./B.Tech.
Candidate should have relevant technical experience on Ericsson Packet Core Domain (5G Core Nodes AMF, SMF, UPF, NRF and LTE Nodes - MME, EPG SGW/PGW, PCRF).
Must have Hands on Experience on 5G/LTE/VoLTE E2E call flows.
Good exposure in IMS architecture with all the nodes.
Call flows of 5G / LTE like Registration, Re-Registration, De-Registration, VoLTE Call, Break-in / Break-Out, Hand-over, roaming etc.
It would be nice if you also had:
Knowledge of Cloud Native Architecture and experience on Microservices, Kubernetes, Dockers, Containers.
Knowledge on LTE and 5G EPC / 5G Core Architecture Interface and Protocols.
Understanding Service Based Architecture concepts/Network Slicing.
Fault management/configuration of 5G SA Core Network and coordinate with Project teams for HLD/LLD/TOL/Design reviews.
Hand in Hand coordination with project for network integration activities and handle the Trouble ticket/CR within SLA.
Customer Issue handling and ensuring the end customer services are maintained.
MOP/WI preparation for the activities and new learnings and coordinate with care team for finding and analyzing the RCAs.
Prepare, implement and verify the configuration and integration of a Node / System.
Guiding team members to execute complex & critical configuration changes.
Tracking of issues related to tools and timely escalation as per pre-defined matrix.
Attending governance calls with region and internal teams. Also responsible for analyzing and implementation of feedback.
Job Classification
Industry: Telecom / ISPFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Solution ArchitectEmployement Type: Full time