Technical Project Manager
- Oracle
- 10 - 15 years
- Kolkata
- 17 days ago
- Email to a friend
- Report this job
Job Description
Technical Project Manager with 10+ years of experience in Oracle products including Technical and Project/Program Management experience and have a track record in delivering large-scale global infrastructure/database projects
Accountable for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle s products and related implementation services. Maximize the customers use of Support Services, drive a high degree of satisfaction, referenceability and protect/enhance revenue streams. Advocates for customer and becomes a trusted advisor aligning with the stakeholders of their assigned customers. Leading contributor individually and as a team member, providing direction and mentoring to others. Build significant long-term relationships with key customer contacts. Understand the customer s industry, as well as its technical and infrastructure environment, and translate it into Oracle solutions. Work collaboratively with Sales, the Customer Service Manager and the customers to determine their needs and identify appropriate solutions.
Our ideal candidate will typically be expected to demonstrate the following attributes:
- Good technical skills in Oracle Database
- Knowledge experience in Exadata, ExaCS and Oracle Cloud Infrastructure
- Understanding of Technical architecture, operating systems and network.
- Strong understanding of Incident Management process in a production IT Environment and IT Operations.
- Good understanding of Problem Management, Change Management and Event Management processes.
- Demonstrated knowledge of incident management practices, activities, techniques, and tools within a large, complex organization preferably in Infrastructure areas.
- Demonstrated ability to effectively coordinate resolution efforts for escalated issues.
- Good understanding of the business impacts of critical situations.
- Demonstrated ability to effectively communicate at the technical and business management level.
- Should have a strong customer facing skills.
- Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts.
- Excellent team player, willing to learn new technologies problem-solving skills.
Strong organization skills, detail oriented communication skills. - University degree, with post graduate technical or management qualifications or other relevant experience.
OCI Certified / ITIL Foundation Certification in IT Service Management / PMP.
Technical Project Manager with 10+ years of experience in Oracle products including Technical and Project/Program Management experience and have a track record in delivering large-scale global infrastructure/database projects
Accountable for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle s products and related implementation services. Maximize the customers use of Support Services, drive a high degree of satisfaction, referenceability and protect/enhance revenue streams. Advocates for customer and becomes a trusted advisor aligning with the stakeholders of their assigned customers. Leading contributor individually and as a team member, providing direction and mentoring to others. Build significant long-term relationships with key customer contacts. Understand the customer s industry, as well as its technical and infrastructure environment, and translate it into Oracle solutions. Work collaboratively with Sales, the Customer Service Manager and the customers to determine their needs and identify appropriate solutions.
Our ideal candidate will typically be expected to demonstrate the following attributes:
- Good technical skills in Oracle Database
- Knowledge experience in Exadata, ExaCS and Oracle Cloud Infrastructure
- Understanding of Technical architecture, operating systems and network.
- Strong understanding of Incident Management process in a production IT Environment and IT Operations.
- Good understanding of Problem Management, Change Management and Event Management processes.
- Demonstrated knowledge of incident management practices, activities, techniques, and tools within a large, complex organization preferably in Infrastructure areas.
- Demonstrated ability to effectively coordinate resolution efforts for escalated issues.
- Good understanding of the business impacts of critical situations.
- Demonstrated ability to effectively communicate at the technical and business management level.
- Should have a strong customer facing skills.
- Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts.
- Excellent team player, willing to learn new technologies problem-solving skills.
Strong organization skills, detail oriented communication skills. - University degree, with post graduate technical or management qualifications or other relevant experience.
OCI Certified / ITIL Foundation Certification in IT Service Management / PMP.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Project & Program ManagementRole Category: Other Program / Project ManagementRole: Project ManagerEmployement Type: Full timeContact Details:
Company: OracleLocation(s): Kolkata+ View Contact
Keyskills: Change management PMP Event management Problem management Infrastructure Incident management Support services Customer service Oracle IT operations
Fraud Alert to job seekers!
₹ Not Disclosed
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in