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Customer Support Executive @ Matrimony com

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 Customer Support Executive

Job Description

Mega -Walk-In For Customer Service Freshers Tamil / Malayalam / Telugu / Hindi / Kannada

Job description


Huge Hiring for Customer Service Tamil / Malayalam / Hindi / Telugu / Kannada Freshers


Walk-in with Resume & Walk-Out with Offer


Qualification - Any Degree (2025 batch can also apply)


Experience - 0 to 3 Years


Permanent on Role Job


Internal Job Promotions


Salary - Fixed Salary + Huge Incentives


Avg English Communication+ Fixed increments


PF +ESI +Gratuity


General Shift (9.30 Am to 6.30 Pm)


Sunday Week off + Monthly Paid Leaves


Roles and Responsibilities:


  • Responsible for making outbound calls and regular follow up on leads assigned.
  • Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
  • Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
  • Explaining the product features in detail and how to use the packages.
  • Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
  • Address all the issues / grievances of customers and provide the right customer experience.
  • Capture the insights from customer interactions and share it with the internal team.
  • Strictly adhere to the process requirements

Interview Location

Matrimony.com

RR Tower 2, No.95,

4th floor, Guindy Industrial Estate, Water Works Road, SIDCO Industrial Estate.

Chennai -600032


Reference- Arjunan- HR - 7418467***


Mention Arjunan on the top of your Resume

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins

Contact Details:

Company: Matrimony com
Location(s): Chennai

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Keyskills:   BPO Inbound Process Customer Service Phone Banking Voice Process Non Voice Outbound Process Banking Sales Customer Support Sales Process Sales Domestic Voice Process Bpo Voice Telecalling Domestic BPO Bpo Sales Fresher Hiring Domestic Sales Customer Handling

 Fraud Alert to job seekers!

₹ 1.5-3.5 Lacs P.A

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Matrimony com

Matrimony.com Ltd is India's first pure play Wed-Tech Company to get listed on BSE and NSE. Its flagship brand Bharat Matrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2014). Over 3600 associates serve close to 4 million members. The company provides both ...