BankBazaar has redefined the online personal finance experience in India over the last 12+ years and grown to be Indias #1 online marketplace for Loans, Credit Cards and Credit Score. Industry disrupter BankBazaar has grown to be Indias #1 FinTech company with industry-first innovations such as an end-to-end contactless process for financial products, instant and paperless approval and more, reshaping the future of personal finance in its mission to help customers access the right financial products - contactless and instantly. We have made giant strides winning prestigious awards including Best Banking App, Best Fintech in Lending by Business Today and Best Fintech Bank Collaboration to name a few recent accolades. We believe that it is possible to deliver clean, clutter-free & simple product experiences in complex credit products by harnessing the power of technology and intelligent product design/experience.
Key responsibilities
Will own product funnel conversion and will be responsible for rolling out new product features
Will own monthly/quarterly/annual targets/KPIs focused towards organisational goals and revenue
Understand the workings of BB frameworks & collate pieces between various stake holding teams to execute on deliverables
Leverage analytics data and conversion metrics to identify & resolve pain points in user flow
Analyze feature performance & device solvable methods /fixes by working with dev team.
Prioritize features, requests, asks from various teams keeping in mind customer impact, business impact & dev costs
Close involvement in documentation, validation, verification of critical performance data, feedback and findings related to the customer buying funnel
Education
Keyskills: Product Management Product Strategy Product Life Cycle
BANKBAZAAR.COM Job Title: Customer Relationship Officer Job Location: Chennai, Tamil Nadu, India Job Description: · Excellent Communication and interpersonal Skills · Ability to converse in multi-language (Hindi/English) · Ability to convince customers · Ass...