Architectural Service Management - Manager (Product Owner)
- Fico
- 7 - 12 years
- Bengaluru
- 2 months ago
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Job Description
The Opportunity
FICO s Product and Technology organization is seeking skillful and experienced Architectural Service Managers to successfully collaborate with various stakeholders to gather, understand, collate, and prioritize requirements. ASMs own and actively manage the backlog for their service grouping, and are experienced, skillful facilitators and cross-functional leaders. - Senior Director, Architectural Service Management
What You ll Contribute
- The ASM will be responsible for collecting and normalizing the requirements into engineering backlog and for meeting all stakeholder needs to the business priorities established as part of the monthly and quarterly cadence.
- Requirements Gathering and Prioritization: Work closely with stakeholders to gather and prioritize requirements for core Platform services. Define user stories, feature specifications, and acceptance criteria to ensure that the development team understands what needs to be built.
- Product Backlog Management : Own and manage the product backlog, including prioritizing features, refining user stories, and maintaining a balance between short-term and long-term goals. Ensure that the backlog reflects the most valuable and important items to be worked on by the development team as aligned to the business priorities.
- Collaboration with Development Team: Work closely with the development team throughout the development process, providing guidance, clarification, and feedback on product requirements. Collaborate on sprint planning, review work in progress, and accept completed features based on predefined acceptance criteria.
- Cross-Functional Leadership: Collaborate with cross-functional teams, including design, engineering, marketing, sales, and support, to ensure alignment and coordination across departments. Act as a bridge between technical and non-technical stakeholders, facilitating communication and ensuring that everyone is aligned with the product functionality and targets.
- Priority Management: Work closely with ASM Leads on assigning stories and tasks to resources and optimize productivity based on skillsets and availability.
- Productivity: Monitor completion of stories, generate reports, analyze individual, team productivity, and identify productivity issues, identify remedial actions, and work closely with Engineering Manager s to take actions.
- Resource Management: Coordinate with ASM Leads and Engineering Managers on resource and skill set needs based on ASM requirements and target deliverables .
- Scrum Management: Facilitate planning and deliverables, support execution, optimize productivity with close monitoring of task completion, sequence of tasks and course correction as needed within Sprints.
- Clearly document and communicate requirements as Epics and Stories in standard, common format
- Prioritize and actively manage backlog to ensure right-sized and right priority items are understood and developed by engineering
- Create, manage, and communicate release schedules and scope to various stakeholders
- Act like an owner as the primary resource for the engineering teams to support them on dependency management, manage constraints, tradeoffs, and impediments to timely deliverables
- Create and maintain active and future development plans in well-structured Epic and Stories with good data quality and data-driven Sprint assignments
- Create, maintain, and communicate reports and summary analysis around priority management, productivity monitoring, resource management, and scrum management
What We re Seeking
- Bachelors degree in computer science or related field and/or equivalent experience
- Customer-driven requirements and technical acumen
- Curious thinking
- Clear and concise communication
- Bias for action
- Precise attention to detail
- Productive collaboration
- Effective facilitation
- Openness to receiving and giving growth-oriented and recognition feedback
- Feedback loop that informs continuous learning and improvement
- E ffective product/service owner experience is required
Job Classification
Industry: Analytics / KPO / ResearchFunctional Area / Department: Data Science & AnalyticsRole Category: Data Science & Machine LearningRole: NLP / DL Engineering / ArchitectEmployement Type: Full timeContact Details:
Company: FicoLocation(s): Bengaluru+ View Contact
Keyskills: Service management Architecture Product service Artificial Intelligence Machine learning Scrum Data quality Resource management FICO
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