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Hiring For Email Process @ IGT

Home > Voice / Blended

 Hiring For Email Process

Job Description

Role & responsibilities


  • Assist customers with technical issues related to AI-powered products and services.
  • Resolve queries promptly email.
  • Guide users through product features and functionalities.
  • Collaborate with cross-functional teams to address complex customer concerns.
  • Monitor and report product malfunctions or recurring issues.
  • Maintain detailed records of customer interactions and feedback.
  • Stay updated on new features and functionalities to inform customers.
  • Provide training and support to junior customer support representatives

Preferred candidate profile

  • Education: Graduation .
  • Experience: Minimum 1 year in a Aviation Process BPO industry(mandate).
  • Skill Set: B2 level communication
  • Process Type: Email
  • Shifts: 24x7 rotational (Candidates must be comfortable with night shifts)
  • Week Offs: Rotational
  • Cab Facility: One-side cab during odd hours (window: 7 PM 6 AM)
  • Process Operating Hours: 7:00 AM to 12:00 AM

Hiring Requirement Overview

  • Position: Associate/Experts
  • Salary Range: 2.40 - 3.20 LPA

For more Info -

  • Contact Number - 9450396***
  • Mail - ha**********r@nl****h.in

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: IGT Solutions
Location(s): Noida, Gurugram

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Keyskills:   Airline Process Travel Process Blended Process Travel Customer Support Customer Service Airlines GDS international email process International BPO Amadeus International Ticketing

 Fraud Alert to job seekers!

₹ Not Disclosed

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