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Business Technology Manager @ Alpine Health

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 Business Technology Manager

Job Description

Position Summary:

We are seeking a proactive and hands-on Manager, Business Technology to lead and oversee all internal IT initiatives for our growing pharmaceutical company. This role is responsible for managing a wide range of technology projects, including ERP system changes and upgrades, third-party system integrations, IT infrastructure maintenance, internal software development, website updates, and vendor-led projects. The ideal candidate has a strong background in IT project management, business systems, and cross-functional collaboration, particularly within the pharmaceutical or life sciences industry.

The job requires working from 4:00 p.m. to 1:00 a.m. as you need to support India and US operations.

Key Responsibilities:

  • ERP System Management:
    Oversee enhancements, upgrades, and integrations related to the companys ERP platform; coordinate with internal stakeholders and external vendors to ensure minimal disruption to operations.
  • Project Management:
    Lead and manage multiple concurrent IT projects, including planning, budgeting, scheduling, resource allocation, risk mitigation, and delivery; apply project management methodologies to drive timely and successful execution.
  • Third-Party Integration:
    Manage the integration of third-party tools and platforms with internal systems; serve as the primary liaison between external technology partners and internal teams.
  • IT Infrastructure Oversight:
    Supervise the maintenance and upgrades of the companys IT infrastructure (servers, networks, user hardware/software, cybersecurity); coordinate with MSPs or internal resources.
  • In-House Software Development:
    Manage internal development projects for custom tools or platforms, including requirement gathering, sprint planning, QA testing, and deployment.
  • Website Development and Upgrades:
    Oversee corporate website updates and redesigns in collaboration with marketing and external developers; ensure the website aligns with corporate branding, regulatory, and functional needs.
  • Vendor and Service Provider Management:
    Evaluate, onboard, and manage third-party service providers; define scopes of work, manage contracts, and monitor performance.
  • Stakeholder Communication:
    Collaborate with cross-functional teams including Finance, Operations, Regulatory, and Quality to ensure technology initiatives align with business objectives.
  • Compliance & Documentation:
    Ensure systems and processes comply with relevant industry regulations and internal SOPs, especially around GxP and data integrity where applicable.

Qualifications:

  • Bachelors degree in Information Technology, Computer Science, Business, or related field; MBA or relevant certifications (PMP, ITIL, etc.) preferred.
  • 58 years of experience in IT project management, systems integration, or business technology roles.
  • Experience in the pharmaceutical, biotech, or life sciences industry is highly desirable.
  • Strong understanding of ERP systems (e.g., NetSuite, SAP, Microsoft Dynamics).
  • Proficiency with project management tools (e.g., JIRA, Asana, MS Project).
  • Demonstrated experience managing cross-functional technology projects from inception to completion.
  • Strong vendor management and negotiation skills.
  • Excellent communication, analytical, and leadership skills.
  • Ability to thrive in a dynamic, fast-paced, and evolving environment.

Why Join Us:

This is an exciting opportunity to build and shape the technology backbone of a company at the forefront of pharmaceutical innovation. Youll play a crucial role in aligning IT capabilities with business goals and ensuring operational excellence through effective technology deployment.

Job Classification

Industry: Pharmaceutical & Life Sciences
Functional Area / Department: Project & Program Management
Role Category: Technology / IT
Role: IT Project Manager
Employement Type: Full time

Contact Details:

Company: Alpine Health
Location(s): Ahmedabad

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Keyskills:   Project Management Software Development Hardware Networking Third Party Integration IT Management Web Development Erp Systems

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Alpine Health

Alpine Wellness LLP: Alpine Wellness is a full stack service provider of support services to healthcare companies in the USA and global markets. With a state-of-the-art support center in Ahmedabad, Gujarat it provides quality enhanced support services like back office, inside sales, order processin...