Role & responsibilities
Lead a team of Relationship Managers/Revenue Leads to strategize and drive revenue metrics in the designated territory.
Help generate revenue by driving occupancy and ensuring availability of sellable rooms
Ensure collection of accounts receivable/outstanding amount from clients/accounts
Share regular feedback on market conditions, trends, competition, pricing and other factors influencing on ground business
Manage assigned portfolio of owners of the hub and prevent churn by solving partner issues proactively
Ensure quality standards to promote repeat business. Implement and lead new initiatives at property to maintain great guest experience.
Resolve issues arising between property owners, customers & internal team
Cross-functional approach through coordination with multiple teams across organization.
Preferred candidate profile
Networking ability
Soft Skills (ERP/APP usage, Excel, Email Writing)
Excellent communication skills (verbal and written)
Good negotiation skills
Analytical ability
7 - 8 years of overall experience in sales & operations
Min 3-4 years of experience in a people manager capacity
Experience in Hotel Industry would be an added advantage
Keyskills: New Client Acquisition Revenue Generation Team Handling Market Expansion Business Development
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