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It Support Specialist(sales Force Admin, Mcsa Certified) @ Simba Technologies

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 It Support Specialist(sales Force Admin, Mcsa Certified)

Job Description

Senior IT Support Specialist
The role involves monitoring support queues and managing issues from definition to resolution. Responsibilities include:
  • Clear understanding of ITIL Framework and hands-on experience with ITSM platforms (ServiceNow, Remedy, Jira SM).
  • Experience handling basic tasks related to virtualization platforms like VMware, Citrix, or HyperV
  • Hands-on experience with user management in Active Directory, along with clear concepts of DNS and DHCP
  • Experience working with OEMs and coordinating support for end users.
  • Experience with Salesforce user management
  • Experience handling basic tasks around Vmware/Citrix/HyperV or other platforms
  • Hands-on experience with user management on AD; clear concepts on DNS and DHCP
  • Experience working with OEMs and coordinating suppor

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Security
Role: Security Administrator
Employement Type: Full time

Contact Details:

Company: Simba Technologies
Location(s): Hyderabad

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Keyskills:   VMware Linux IT support Active directory DNS Windows Virtualization DHCP Monitoring Remedy

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Simba Technologies

Simba Technologies