Requirement Analysis: Collaborate with business units to gather and analyze requirements and document them clearly.
System Integration: Work with cross-functional teams to define system integration needs, identifying dependencies and impacts.
Documentation: Translate business needs into detailed functional and non-functional requirements.
Risk Management: Manage risks and issues related to scope and requirements, ensuring timely resolution.
Testing Support: Partner with offshore test teams to develop test scenarios and validate results before production rollout.
Issue Classification: Clarify and address test findings, categorizing them as defects or change requests.
Problem Investigation: Investigate reported issues, identify root causes, implement fixes or workarounds, and coordinate with vendors when required.
Defect Management: Manage defects and change requests, prioritizing and planning resolutions with business units.
Production Support: Provide Level 3 production support, resolving incidents, handling user queries, and processing change requests.
Knowledge Maintenance: Maintain comprehensive and up-to-date knowledge of application features and processes to serve as a subject matter expert.
Qualifications
Education: Bachelors degree in Computer Science, Information Systems, or a related field.
Experience: At least 7+ years in payment system implementations with expertise in business analysis methodologies. Banking experience is a must.
Domain Knowledge: Strong understanding of Asia-Pacific payment systems (e.g., RTGS, NEFT, ACH, CITAD, G3 Fast, Payroll, etc.). banking experience is a must
Standards & Tools: Excellent knowledge of ISO20022 payment standards and SWIFT messages.
Preferred Experience: Familiarity with TCS Bancs Payments product. Java/J2EE, Oracle DB, SQL, Unix/Linux, IBM WAS is a plus.
Project Management: Knowledge of project management fundamentals and change management processes.
Methodologies: Solid understanding of the SDLC and Agile methodologies.
Skills: Strong analytical, troubleshooting, and problem-solving abilities.
Communication: Excellent verbal and written communication, interpersonal, and negotiation skills.
Work Ethic: Self-motivated, independent, and a collaborative team player with excellent time-management and organizational skills.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Data Science & AnalyticsRole Category: Business Intelligence & AnalyticsRole: Business AnalystEmployement Type: Full time