Credit & Collections Spec 2
- Juniper Networks
- 5 - 6 years
- Bengaluru
- 2 months ago
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Job Description
- Perform collection duties on delinquent accounts.
- Respond to customer inquiries relative to billing and/or payment problems in a timely manner.
- Establish and maintain positive relationships/communication with other departments and clients to enhance customer service.
- Maintain complete and accurate records of all accounts.
- Handle difficult collection problems in order to eliminate the need for outside collection efforts.
- Handle all the AR adjustments like, creating Debits/ credits for tax, VAT, WTAX, Refunds, Intercompany transfers, reconciliations and disputes
- Handle incoming payments and remits and account reconciliation
- Recommend accounts to be referred to collection agencies in a timely manner.
- Online billing to our top customers
- Basic knowledge of accounting, banking, and finance
- Knowledge of SAP, CRM is a must
- Foreign language expertise is added advantage (German/Spanish)
- Minimum of 5-6 years in B2B collections domain
- Exposure to large dollar volume customers
- Successful record of communicating with internal and external customers
- Demonstrated problem resolution
- Demonstrated process improvement
- Exposure to Letter of Credit, Standby letter of credit & bank guarantees
- Understanding VAT & TAX requirements
- Experience in handling all AR related disputes
- Professional phone etiquette
- Ability to communicate (verbal and written) effectively
- Good organizational skills
- Ability to consistently meet deadlines
- Shows initiative in decision making
- Ability to set priorities
- Attention to detail
- Goal oriented
- Able to work individually (self-starter) and in a team environment
- Work in APAC / EMEA shift
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Finance & AccountingRole Category: Accounting & TaxationRole: Accounts Receivable ExecutiveEmployement Type: Full timeContact Details:
Company: Juniper NetworksLocation(s): Bengaluru
Keyskills: Order management Networking Process improvement Reconciliation Billing SAP CRM German Spanish Customer service Logistics
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Juniper Networks
Since 1996, Juniper Networks designs, develops, and sell innovative products and services that together provide our customers with high-performance network infrastructure that creates responsive and trusted environments for accelerating the deployment of services and applications over a single netwo...
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