Technical Writer
- Encora
- 7 - 12 years
- Hyderabad
- 14 days ago
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Job Description
Greetings from Encora Innovation Labs!(Encora)!
We are seeking a skilled Technical Writer / Senior Technical Writer to join our team. The ideal candidate will have hands-on experience in responsible for writing and editing product related documentation. Work closely with the Development and QA teams to design, develop, and verify the documentation.
Please find the below detailed job description and the company profile for your better understanding.
Position: Technical Writer / Senior Technical Writer
Experience: 7-12 years
Job Location: Chennai/ Bangalore/ Pune / Hyderabad
Position Type: Full time
Qualification: Any graduate
Job Summary:
Responsible for writing and editing product related documentation. Work closely with the Development and QA teams to design, develop, and verify the documentation.
Skills Required:
- Excellent written and verbal English language skills
- Proficiency in Oxygen, Madcap flare, and graphic tools such as Visio and SnagIT
- Experience of writing API docs, especially Java and Javascript
- Very technical with some development experience preferred
- Familiarity with Integration domain, tools preferred
- Familiarity with video creation tools like Camtasia or Captivate would be desirable
- Should be a quick learner, self-driven, independent, and highly motivated
- Should be well organized, meticulous, and detail-oriented
- Ability to work in a deadline-driven environment with a strong emphasis on quality
- Ability to quickly grasp complex technical concepts and make them easily understandable in text
- Good analytical and multi-tasking skills
- Should be able to adapt to changing requirements and handle deadlines
Roles and Responsibilities:
- Respond to queries and ask right questions
- Write and update existing or new product manuals
- Work with Development, Quality Assurance, and other cross-functional teams to ensure technical accuracy in the manuals
- Demonstrate excellent communication skills working with horizontal teams
- Read and analyze functional specifications or other technical documents to interpret overall functionality and product intricacies
- Work extensively on the product to gain an understanding of the technical details
- Mentor and guide team members for tools, processes, or product
- Help test new tools, technologies, and processes
- Maintain and update templates and internal process documents
- Handle multiple products and manuals simultaneously; should be able to manage time and tasks effectively
- Work independently through all stages of the Document Development Life Cycle (DDLC)
- Contribute to the user interface design and content
Communication:
- Facilitates team and stakeholder meetings effectively
- Holds regular status meetings / scrum meeting
- Resolves and/or escalates issues in a timely fashion
- Understands how to communicate difficult/sensitive information tactfully
- Astute cross-cultural awareness and experience in working with international teams (especially US)
You should be speaking to us if;
- You are looking for a career that challenges you to bring your knowledge and expertise to bear for designing implementing and running a world class IT organization
- You like a job that brings a great deal of autonomy and decision-making latitude
- You like working in an environment that is young, innovative and well established
- You like to work in an organization that takes decisions quickly, is non-hierarchical and where you can make an impact
Why Encora Innovation Labs?
Are you are looking for a career that challenges you to bring your knowledge and expertise to bear for designing implementing and running a world class IT organization?
Encora Innovation Labs is a world class SaaS technology Product Engineering company and focused on transformational outcomes for leading-edge tech companies. Encora Partners with fast growing tech companies who are driving innovation and growth within their industries.
Who We Are: Encora is devoted to making the world a better place for clients, for our communities and for our people.What We Do: We drive transformational outcomes for clients through our agile methods, micro-industry vertical expertise, and extraordinary people. We provide hi-tech, differentiated services in next-gen software engineering solutions including Big Data, Analytics, Machine Learning, IoT, Embedded, Mobile, AWS/Azure Cloud, UI/UX, and Test Automation to some of the leading technology companies in the world.
Encora specializes in Data Governance, Digital Transformation, and Disruptive Technologies, helping clients to capitalize on their potential efficiencies. Encora has been an instrumental partner in the digital transformation journey of clients across a broad spectrum of industries: Health Tech, Fin Tech, Hi-Tech, Security, Digital Payments, Education Publication, Travel, Real Estate, Supply Chain and Logistics and Emerging Technologies.
Encora has successfully developed and delivered more than 2,000 products over the last few years and has led the transformation of a number of Digital Enterprises.
Encora has over 25 offices and innovation centers in 20+ countries worldwide.
Our international network ensures that clients receive seamless access to the complete range of our services and expert knowledge and skills of professionals globally.
Encora global delivery centers and offices in the United States, Costa Rica, Mexico, United Kingdom, India, Malaysia, Singapore, Indonesia, Hong Kong, Philippines, Mauritius, and the Cayman Islands.
Encora is Certified Great Place to Work in India.
Please visit us at
Website: encora.com
LinkedIn: EncoraInc
Facebook: @EncoraInc
Instagram: @EncoraInc
Regards,
Ravisankar P
Talent Acquisition
+91-9994599***
encora.com
Job Classification
Industry: Software ProductFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Software Development - OtherEmployement Type: Full timeContact Details:
Company: EncoraLocation(s): Hyderabad
Keyskills: Madcap Flare Oxygen API Technical Writing Robohelp Snagit Camtasia Javascript
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