Team Leader Tariff
- Scan IT
- 2 - 6 years
- Pune
- 3 months ago
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Job Description
Department: ProcurementLocation: Pune
Description
Do you thrive on turning data into direction and strategy into impactWe are looking for a Team Leader who brings both analytical sharpness and human-centered leadership to the table
In this role, you will lead a dynamic team responsible for tariff management and pricing analysis
Working closely with cross-functional teams and stakeholders, you will analyze market trends, refine rate structures, and deliver actionable insights that drive sustainable growth and create real value for our clients
If you are passionate about purpose-driven leadership and ready to make a meaningful difference through strategy, insight, and connection?we would love to grow together
What You'll Do?
Assist in monitoring the queues/pipeline, conducting huddles/refreshers on updates / subject matter, and assist the team with any process-related queries
Responsible for providing quality and efficient service to customers through the daily management of a team of employees by motivating, recognizing and rewarding, coaching, counseling, training, and problem solving
Develop / Maintain proficiency in his or her subject and guides team members on the tasks to ensure the output is accurate and timely
Active participation in successfully executing migration activities, whenever required
Maintain and improve performance levels of the team as per the Key Performance Indicators (KPI) assigned by the management
Takes accountability for delivering on commitments; owns mistakes and uses them as opportunities for learning and development; openly discusses his/her actions and their consequences both good and bad
Invests time and resources into building the capabilities of team members; helps people define career goals and establish development plans to achieve them; gives people constructive, developmental feedback and advice
Builds consensus across individuals with different viewpoints; helps people find common goals and interests; finds mutually agreeable solutions to problems; addresses conflicts so they do not escalate into more major problems
Tracking & Analyzing the Customer complaints & Escalations, Root cause analysis, and preventive actions
What Youll Need?
Bachelor's degree or higher from a recognized university or college
Minimum of 6 years experience in the Shipping domain
At least 3 years of experience in a people management role
Deep understanding of the Shipping & Logistics domain, including key performance metrics such as: Rates, RFQ & Tariff, Sailing schedules
Proficient in Microsoft Office tools, especially Excel, VBA, Power BI, and Power Query
Strong communication, decision-making, leadership, and problem-solving skills
Experience in team transitions and handling team operations is a strong advantage
Willingness to work across all shifts, including night shifts, as per business requirements
Heres What We Offer ?
At Shipco-IT, we pride ourselves on our vibrant and supportive culture
Exciting Work Culture: Join our friendly, supportive team and start making a difference from day one
Innovate Logistics: Help improve global efficiency and shape the future of logistics
Collaborative Environment: Work with leaders in the industry in a creative and open culture
Growth Opportunities: Reach your full potential with abundant professional and personal development options
Competitive Compensation: Earn a salary that reflects your skills and expertise
Awards and Recognition: For outstanding performance or significant contributions to the company's success
Join Shipco-IT and be part of a team that's shaping the future of the transportation and logistics industry
Visit us at www shipco-it com / www shipco com follow us on LinkedIn
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Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Team LeaderEmployement Type: FreshersContact Details:
Company: Scan ITLocation(s): Pune+ View Contact
Keyskills: excel power query vba ms office tools leadership logistics communication skills
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