Senior Executive International Non-Voice || Perungalathur|| Live Chat @ Teleperformance

Job Description

*********Only Candidates with LIVE CHAT Experience with excellent Communication**********

Job description

Join us as Sr. Customer Support Executive for International Non-Voice.

Must Haves:

• Minimum 1year of Experience in International BPO or BFSI Sector is a Must.
• Excellent Email Etiquette (Drafting strong Emails).
• Excellent Written & Spoken English Skills.
• Graduation is a Must.
• 5 Days work and 2 rotational week off
• Willing to work on Night Shifts.
• Should be within the Boundary limits for cab facility in and around "Perungalathur".
• Follow a 24/7 rotation shift schedule, which may include nights, weekends, and holidays, to ensure round-the-clock customer support coverage.

Job Title: Sr. Customer Support Executive

Job Summary / Overview:

• We are seeking a dedicated Email Process executive to join our team.
• As an Email Process executive, you will be responsible for handling customer inquiries and concerns via email with a keen focus on effective communication.
• Your primary goal will be to ensure prompt, accurate, and courteous responses to all incoming emails while maintaining ambitious standards of customer satisfaction.

Permanent Work Location:

Shriram Gateway Park - 16, GST Road, RMK Nagar, New Perungalathur, Chennai, Tamil Nadu 600063. (Landmark : Opposite Perungalathur Railway Station)

Interview Location:

Ambit IT Park (Ambattur) (Candidates in and around of 20KM radius to Perungalathur can come for direct walkin)

Interested candidates can share your profiles to

1.Keerthana-6382707*** /Ke****************a@te****************s.com,

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Keyskills:   Email Support Typing Speed Non Voice Process Bfsi Email Writing