Sales Operations Analyst 2 @ Juniper Networks

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Sales Operations Analyst 2

Juniper Networks
5 - 10 years
Bengaluru
2 months ago
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Job Description

Be the main point of contact for Juniper/Partners for all requests related to quote creation, modification and management.
Supporting internal Sales Rep to help meet team quota and grow the renewal business by responding to services related queries, quotes and opportunity management
Work with Juniper Service Business Manager directly on specific assigned tasks within established policies and procedures
Interface with partners/distributors, Juniper Sales, Logistics, Customer Care, Customer Master, Global Support and Order Management related to quote/contract/ordering queries and escalations
Administratively responsible for creating/managing service renewal quote or renewal worksheet for complex deals for assigned accounts and accountable for quote
Escalate customer problems to respective SBM and/or AM
Escalate quoting problems to the team-lead and/stakeholders
Be well verse in systems and tools required to manage quotes and answer queries from partners, customer and Juniper team

JOB SPECIFICATIONS

Previous related service business experience and quoting skills
Good attention to details and documentation skills
Good verbal and written communication skills
Good organization skills
Good team player and quick learner
Ability to handle multi-tasking
SAP knowledge
Flexible with APAC or EMEA shift

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Juniper Networks
Location(s): Bengaluru

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Keyskills: Order management SAP Sales Sales Representative Networking Compliance Transition Sales Operations Analyst Analyst 2 Logistics

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Juniper Networks

Since 1996, Juniper Networks designs, develops, and sell innovative products and services that together provide our customers with high-performance network infrastructure that creates responsive and trusted environments for accelerating the deployment of services and applications over a single netwo...

Sales Operations Analyst 2 @ Juniper Networks

Home > Customer Success