Senior Sales Executive @ Impact Guru

Job Description

Job Title: Telesales Executive Medical Operations
Company: ImpactGuru
Location: Andheri (Marol), Mumbai
Shift Timing: Flexible Working Hours
Incentives: Performance-Based

Job Description:
We are seeking a passionate and target-driven Telesales Executive to join our Medical Operations Team at ImpactGuru. The role involves connecting with patients and their families to explain our crowdfunding platform and support them in starting medical campaigns. You will play a critical role in helping people raise funds for life-saving treatments.

Key Responsibilities:

• Reach out to inbound and referred leads (patients/caregivers)
  
• Explain how medical crowdfunding works and assist in onboarding
  
• Build trust and empathy with patients and families
  
• Meet daily and monthly conversion targets
  
• Coordinate with internal teams to ensure smooth onboarding
  

Requirements:

• Excellent communication and soft skills
  
• Empathy and patience in dealing with medical cases
  
• Prior telesales or customer support experience preferred
  
• Fluency in English and Hindi (additional languages a plus)
  
• Graduate preferred, but not mandatory for experienced candidates
  

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