Software Engineer 2
- Juniper Networks
- 8 - 11 years
- Bengaluru
- 29 days ago
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Job Description
At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known, To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serveDelivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people
It requires a consistent and committed practice, something we call the Juniper Way, Wireless TAC Engineer Position Overview:
As a Wireless TAC Engineer, you will play a crucial role in ensuring the success of our customers by providing technical support and resolving complex issues related to wireless networking
Youll become an expert in enterprise wireless and wired networks, contributing to the reliability and ease of use of our systems, Responsibilities:
Technical Support:
Utilize your 2+ years of experience in a technical support role within a wireless networking or wireless security company (or equivalent education), Troubleshoot and configure wireless access points, Understand and work with Wi-Fi 802
11 networks, Triage and resolve customer support escalations from multiple inbound channels, Meet or exceed customer expectations regarding response quality and timeliness, Network Management:
Build and maintain layer 2/3 network testbeds, Reproduce customer issues and understand product features, File tickets for identified bugs, Analyze logs to pinpoint root causes, Collaborate with developers to drive solutions, Communication and Collaboration:
Participate in relevant meetings and discussions, Provide status reports on ongoing tasks, Ask insightful questions to improve processes and customer experience, Qualifications:
Networking Knowledge:
Familiarity with Layer 2 and Layer 3 networking concepts, Understanding of 802
11 Wi-Fi standards, Juniper Router & Switch Certifications (a plus), Educational Background:
Bachelors or Masters degree in Computer Science, Information Technology, Electronics, Electrical Engineering, or related fields, Juniper is an Equal Opportunity workplace and Affirmative Action employer
We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic
All employment decisions are made based on individual qualifications, merit, and business need, We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment
Please contact us to request accommodation, About Juniper Networks
Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era
We do this with products, solutions and services that transform the way people connect, work and live
We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world
Additional information can be found at Juniper Networks ( juniperDot net) or connect with Juniper on Twitter, LinkedIn and Facebook, WHERE WILL YOU DO YOUR BEST WORK
Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bangalore, Juniper is a place that was founded on disruptive thinking where colleague innovation is not only valued, but expected
We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people
The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work
At Juniper we believe this is more than a job it's an opportunity to help change the world, About Juniper Networks
Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era
We do this with products, solutions and services that transform the way people connect, work and live
We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world
Additional information can be found at Juniper Networks ( juniperDot net) or connect with Juniper on Twitter, LinkedIn and Facebook, WHERE WILL YOU DO YOUR BEST WORK
Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bengaluru, Juniper is a place that was founded on disruptive thinking where colleague innovation is not only valued, but expected
We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people
The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work
At Juniper we believe this is more than a job it's an opportunity to help change the world, At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together
If you think you have what it takes, but do not necessarily check every single box, please consider applying
Wed love to speak with you, Additional Information for United States jobs:
ELIGIBILITY TO WORK AND E-VERIFY
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire, Juniper Networks participates in the E-Verify program
E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers, Information for applicants about E-Verify / E-Verify Informaci?n en espa?ol: This Company Participates in E-Verify / Este Empleador Participa en E-Verify
Immigrant and Employee Rights Section (IER) The Right to Work / El Derecho a Trabajar
E-Verifyis a registered trademark of the U
S
Department of Homeland Security, Juniper is an Equal Opportunity workplace
We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic
All employment decisions are made on the basis of individual qualifications, merit, and business need,
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Software Development - OtherEmployement Type: Full timeContact Details:
Company: Juniper NetworksLocation(s): Bengaluru+ View Contact
Keyskills: information technologydo software engineering wireless engineering layer 2 verification
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