Pharmacy Assistant
- Apollo Pharmacy
- 1 - 5 years
- Haridwar
- 16 days ago
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Job Description
JOB DESCRIPTION
Job Title: Pharmacy Aid / Pharmacy Assistant SAP
Reporting to: In-charge / Supervisor Operations SAPQualification: Graduate / Inter/ 10th with minimum 1 year exp. OBJECTIVE
Assist the Supervisor for achieving organizational objectives. JOB GUIDELINES
Operations & customer service:
1. Dispensing medicines as per prescription.
2. Maintain proper drug storage, rack layout, cold chain, refrigeration and upkeep of the pharmacy.
3. Greet the customers, keep eye-contact and provide good customer service.
4. Receive prescription or prescription refills.
5. Attend to prescriptions sent by call center.
6. Count and retrieve tablets and items from racks and pack them.
7. Provide information on dosage and usage of medicines to customers as per requirement.
8. Inform about appropriate substitute of unavailable drug and confirm with the customers referring
Physician telephonically.
9. Generate bill and maintain cash counter.
10. Check the order before handing over to the customer.
11. Tally the filled prescription with the bill and also details like patients name, item, quantity, expiry
and billing value.
12. Engage the customer during waiting time to fill in the customer feedback form.
13. Effectively handle all inbound calls regarding home door delivery requests and ATM.
14. To answer inbound calls regarding drug information
15. Documents to be maintained
1. Daily ATM card sales
2. Daily free home delivery services
3. Daily Outside Purchase (OP) statement file
4. Narcotic drug prescriptions issued
5. Daily category wise stock value printout
6. Daily rack verification, gaps and adjustment receipts
Finance & Accounts:
- Assist the auditors during internal audits.
Confidential copy dated April 2020 Human ResourceJOB DESCRIPTION HR & Training:
1. Demonstrate learning from On-job and Classroom Training while attending to customers.
2. Ensure shift hand-over and take-over is smooth both on coming and leaving the pharmacy. Marketing:
1. Co-ordinate in Health check camps.
2. Inform the customer about companys value added services, ATM card, free home door delivery and discounts. Logistics:
1. Daily indent SKUs from DC
2. Coordinate daily receival and arrangement of stock from DC
3. Enter the quantity, batch number, expiry date and MRP of new stock items in the
Computerized pharmacy-billing module on daily basis.
4. Carry out 100% stock tallying of the computerized stock with the assigned racks
Containing drugs, FMCG and generics.
5. Assist in segregation, early liquidation and removal of short expiry items with the DC
Expiry team.
Confidential copy dated April 2020 Human Resources
Job Classification
Industry: Pharmaceutical & Life SciencesFunctional Area / Department: Merchandising, Retail & eCommerceRole Category: Retail Store OperationsRole: Retail Sales AssociateEmployement Type: Full timeContact Details:
Company: Apollo PharmacyLocation(s): Haridwar
Keyskills: Medicine Dispensing
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With over 5000 stores, Apollo Pharmacy is the largest pharmacy retail chain in India. We have been serving our customers dedicatedly for over 35 years while touching the lives of over 20 Crore customers annually with genuine quality healthcare products. Build your career with a strong purpose to se...
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