Manage and Reconcile Derivatives invoices according to process and procedure.
? Meet Service Level Agreement targets
? Work on SmartStream?s Transactions, Fees Cost and Invoice Management solution ensuring all service level agreements are met.
Job Responsibilities
? Use the Smartstream solution to match client data and highlight any exceptions.
? Raising data exceptions and managing the investigation process to completion.
? Prioritising work to ensure all SLA?s are adhered too.
? Keeping the client fully informed of progress and liaising with brokers banks to close any issues.
? Work with multiple teams to provide ideas and input into improving the Smartstream solution.
Key Skills
Minimum 5 years of Derivatives Product knowledge with experience in Listed Brokerage
? Sound knowledge of Investment Banking products predominantly Derivatives
? Detail understanding in Trade Lifecycle
? Excellent knowledge of Excel
? Analytic problem-solving skills
? Good numeracy skills.
Desirable Skills
Excellent communication skills both written and verbal
? Effective prioritisation
? Ability to build good relationships with stakeholders
? Focus on Delivery and Customer Service
? Team worker
? Calm, methodical approach to problem solving
? Need to have a ?can do? attitude to problem management.
? Comfortable in a fast moving environment with multiple customers and tasks.
? Works well in a busy environment and takes full ownership.
? Should be a go-getter
? Hardworking and flexible with times (Currently no shifts)
? Willing to travel if required
Qualifications
Graduation or post graduation in operations or finance
Experience
6-8 years of experience of working in the Banking/finance industry preferably in brokerage
Keyskills: brokerage investment banking customer service investment problem solving trade settlements problem management capital market trade life cycle equity reconciliation excel derivatives trade operations writing mutual funds communication skills
SmartStream Technologies provides enterprise-wide, real-time Transaction Lifecycle Management (TLM) solutions to 1,000 clients, including more than 75 of the world's top 100 banks. SmartStream's solutions enable clients to tackle the barriers to Straight Through Processing (STP) and create more effi...