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Sr. Associate / Lead Associate @ Sutherland

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 Sr. Associate / Lead Associate

Job Description

Greetings from Sutherland!!!

We are hiring for international Airline (Travel) process

Domain - Interline profile and Fare Audit profile.

Location - Airoli (Navi Mumbai)

Work Mode - Work from Office

Designation - Sr. Associate / Lead Associate

Minimum 4-5 Years of Experience is required

Immediate joiners preferred


Roles and Responsibilities: For Interline

  • Having knowledge of Travel process
  • Having knowledge of PRA Revenue Accounting
  • Having experience of Interline Inward and Outward is Mandatory
  • Evaluation and Initiation of 3rd Rejections cases
  • Experience on SPA and Source Code
  • Error Clearing
  • Quality check of tickets
  • Bills receivables and Payable

Roles and Responsibilities: For Sales PRA

  • Having knowledge of Travel process
  • Having knowledge of PRA Revenue Accounting
  • Having experience of Sales Processing
  • Booking of Sales Receivables/Receipts/Invoices/Credit Note
  • Identification of under collection (MCO/EMD Over-utilization/Unreported Sales/Dual Utilization)
  • Having experience of Refund Processing
  • Having experience of Sales Exception (Interface / Proration) resolutions
  • Having experience of SLA Deliverables
  • Analysis of Sales data, Quality & checklist
  • IATA qualified

Roles and Responsibilities : FOR FARE AUDIT

  • Knowledge on Fare Audit
  • Fare Calculation
  • Audit of the published and unpublished fare. Sales, Exchanged and Refunded tickets
  • Evaluating the violation in fares, taxes collection.
  • Raising ADM- Agency Debit Memo for under-collection

Desired Candidate Profile

  • Should have minimum 3-5 years of experience in Travel (Interline) process.
  • Minimum Graduate.
  • IATA - Can be added advantage.
  • Should be well versed with MS Office.
  • Should have knowledge about GDS tools.

  • NOTE :
  • Apply only if you have similar process knowledge.
  • We are only hiring for MUMBAI location.
  • Kindly call on 7304353*** or mail your CV on lu*************a@su*************l.com

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success - Other
Employement Type: Full time

Contact Details:

Company: Sutherland
Location(s): Mumbai

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Keyskills:   Airline Process amadeus Interline Billing Fare Audit Ticketing Audit Sales & Refund Processing IATA MS Office PRA Accounting Revenue Accounting GDS Tools

 Fraud Alert to job seekers!

₹ 4-5.5 Lacs P.A

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Sutherland

Sutherland Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle. One of the l...