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Support Executive @ Yennes Infotec

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 Support Executive

Job Description

 
  • We would expect you to achieve the responsibilities delegated at a minimum turnaround time
  • Handle Customers issues at various locations in and around Chennai on technical queries and other issues on Tally prime and give them the right solutions.
  • It is your accountability to procure AMC for licenses sold as well as to Promote and procure Customized orders. This requires system study and documentation and understanding of the client s business process.
  • Maintain log of the calls handled- Onsite/Remote or Telephonic for the day and share with the team head and team members.
  • Maintain high quality of customer support in the least turnaround time and with minimal escalations on calls.
  • Train the user on Tally prime and give quality knowledge on the features and uses.
  • Update in the suite CRM and report on all the calls/ work done. Your salary details are strictly
Job Specification:
  • Looking only Commerce Graduates
  • Must have knowledge as well as Experience in Tally Prime
  • Preferred Male candidates only
  • Must have a vehicle (2 Wheeler) willing to travel locally.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Full time

Contact Details:

Company: Yennes Infotec
Location(s): Chennai

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Keyskills:   Business process Training Tally PDF Commerce Customer support HTML Team Head Support Executive CRM

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Yennes Infotec

YENNES Infotec (P) Limited started n the year 1994, at Chennai and has an excellent history of serving our clients with the most profitable solutions since our inception. Today, YENNES Infotec (P) Limited has their branches in multiple locations, including Puducherry, Madurai, Kumbakonam, Salem and ...