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Principal Consultant - HR Program Management @ Servicemax

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 Principal Consultant - HR Program Management

Job Description

We are looking for a collaborative, detail-oriented, and proactive HR professional to support the Head of HR - PTC India. This hybrid role combines high-level executive support with project coordination, operational execution of community engagement and inclusive culture initiatives, and procurement-related responsibilities. The ideal candidate will thrive in a dynamic environment, demonstrate strong organizational and communication skills, and effectively manage multiple priorities with discretion and a solutions-focused mindset.
 
Key Responsibilities
 
1. Executive Support to Head of HR - PTC India
  • Manage and maintain the Head of HR s calendar, including scheduling meetings, appointments, and travel plans.
  • Coordinate domestic and international travel arrangements, including visa applications, logistics, and accommodations.
  • Prepare and process travel expense reports and reimbursement claims.
  • Organize and document key HR meetings, including drafting agendas, capturing meeting minutes, and tracking action items.
  • Serve as a liaison and communication channel between the Head of HR and internal/external stakeholders.
2. HR Project Coordination
  • Track and manage timelines for HR projects led by the Head of HR - PTC India.
  • Monitor project deliverables and ensure deadlines are met by coordinating with relevant internal teams.
  • Maintain project trackers and dashboards, and provide regular status updates.
  • Prepare reports and presentations to communicate project progress and milestones.
3. Community Engagement Implementation
  • Coordinate with nonprofit organizations, vendors, and internal teams to implement community engagement programs across India.
  • Support the execution of on-ground events and initiatives aligned with the organization s values and impact goals.
  • Maintain documentation, track budgets, and report on outcomes and engagement metrics.
  • Serve as a point of contact for community engagement-related queries and collaborations.
4. Inclusive Culture Initiatives
  • Support the implementation of inclusive culture programs and events in collaboration with global and regional teams.
  • Coordinate logistics, communications, and feedback mechanisms for initiatives that promote belonging and equity in the workplace.
  • Assist in tracking engagement metrics and provide administrative support for related campaigns and observances (eg, Pride Month, International Women s Day).
5. Purchase Order (PO) and Vendor Coordination
  • Create and manage purchase orders related to HR, community engagement, inclusive culture, and administrative functions.
  • Collaborate with finance, procurement, and vendors to ensure timely processing of POs, invoices, and payments.
  • Maintain accurate procurement records and ensure adherence to internal policies.
Qualifications
  • Minimum of 10 years of experience in executive support and project coordination, preferably in a corporate environment.
  • Strong verbal and written communication skills.
  • Excellent organizational and multitasking abilities.
  • Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word) and project tracking tools.
  • Familiarity with SAP, Ariba, or similar procurement and finance platforms is an advantage.
  • Demonstrated discretion and professionalism in handling sensitive information.
Key Competencies
  • Attention to detail and accuracy
  • Effective time and priority management
  • Strong stakeholder engagement skills
  • Initiative and problem-solving mindset
  • Cultural awareness and collaborative approach
  • Commitment to community engagement and fostering an inclusive workplace

Job Classification

Industry: Software Product
Functional Area / Department: Project & Program Management
Role Category: Technology / IT
Role: Director - Program Management
Employement Type: Full time

Contact Details:

Company: Servicemax
Location(s): Pune

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Keyskills:   Procurement Administration Stakeholder Engagement SAP Claims HP data protector Scheduling HR Operations Logistics

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Servicemax

ServiceMAX Facility Management Pvt. Ltd.ServiceMax, an ISO 9001:2015 Certified 17 years old leading Facility Management Company thrive to deliver cost effective and customer centric Housekeeping and Facility Management Solutions to help its Business Partners and Society at large in building an eco...