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Senior ServiceNow Developer @ Tech Tammina

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 Senior ServiceNow Developer

Job Description

  • Daily support, administration, and maintenance of the ServiceNow platform
  • Lead ServiceNow system upgrade planning & execution
  • Manage configuration changes & ensure consistency across environments
  • Establish & maintain ServiceNow configuration standards & best practices
  • Schedule & verify instance clones
  • Support update set creation and migration
  • Manage instance security, access, and ACLs
  • Perform error identification / remediation across all instances, including working with end users to resolve issues
  • Implement and integrate modules
  • Contribute to ServiceNow releases
  • Create and maintain documentation for applications & modules
  • Coordinate integrations with other applications
  • Maintain expert knowledge on the ServiceNow platform
  • Effectively manage and prioritize implementation tasks
  • Mentor other team members

REQUIRED EXPERIENCE:

  • ServiceNow Certified System Administrator
  • MINIMUM 3 years of proven administrative experience on the ServiceNow platform as the PRIMARY job function.
  • Expert level knowledge of ServiceNow ITSM (Request, Incident, Problem, Knowledge, Change, Service Catalog, Service Portal)
  • Understanding of foundation level ITIL version 3 or 4 (certification preferred)
  • Experience with Agile software development methodologies
  • Advanced level knowledge of update sets, code promotion, system clones, data preservers and excluded tables
  • Experience managing instances & support tickets through HI Service Portal
  • Experience with Active Directory and Single Sign-On (SSO)
  • Experience in usage of jQuery, Bootstrap and AngularJS frameworks

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Software Development - Other
Employement Type: Full time

Contact Details:

Company: Tech Tammina
Location(s): Hyderabad

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Keyskills:   Administration remediation Software development methodologies jQuery Acls Active directory Agile service catalog Management

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