Account Manager
- Needs Ayurveda
- 99 Positions
- Bengaluru
- 2 months ago
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Job Description
An Account Manager's job description revolves around managing client relationships, ensuring customer satisfaction, and driving business growth within assigned accounts. They serve as the primary point of contact, coordinating with internal teams to meet client needs and proactively identifying opportunities for growth.
Key Responsibilities:
Relationship Management:
Building and maintaining strong, long-term relationships with clients, fostering trust and collaboration.
Client Needs Assessment:
Understanding and anticipating client needs, proactively identifying potential solutions and opportunities.
Customer Satisfaction:
Ensuring clients are satisfied with the company's products or services, addressing concerns promptly and effectively.
Account Strategy Development:
Developing and implementing account plans to meet client objectives and drive revenue growth.
Communication & Coordination:
Serving as a liaison between clients and internal teams, ensuring clear and consistent communication.
Sales and Business Development:
Identifying and pursuing new business opportunities within existing accounts, potentially upsell and cross-sell services.
Performance Tracking & Reporting:
Monitoring account performance, tracking key metrics, and reporting on progress to management.
Problem Solving:
Addressing client issues and concerns, finding creative solutions to ensure client satisfaction.
Employement Category:
Employement Type: Full timeIndustry: Accounting & AuditingRole Category: AuditFunctional Area: Not SpecifiedRole/Responsibilies: Account ManagerContact Details:
Company: Needs AyurvedaLocation(s): Bengaluru
Keyskills: communication negotiation analytics service problem management leadership collaboration customer
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