Our Office Managers are responsible for creating a workplace environment where our employees in our local office feel safe, secure, connected and inspired. The goal is to develop an inclusive culture that attracts and retains Agoda s talented employees. In this role, you will be responsible for delivering a diverse range of projects from delivering on workplace experience needs and enhancing our safety programs to supporting employee on- and off-boarding and organizing inspiring employee activities and events.
In this Role, you ll get to:
Ensure the smooth running of the office (and to some extent, other local offices) including:
Manage relationships with external partners, e.g., building management, vendors for storage, cleaning, catering and other office-related activities and needs.
Negotiate and manage vendor contracts, e.g. Work with vendors to get bids, determine best fits for budget and project goals.
Manage upkeep of office and facilities supplies and related budgets
Manage logistics of office reorgs and moves
Manage other ad-hoc administrative requests and operative tasks within the office
Enhance administrative processes by identifying improvements and implementing solutions that save time and improve accuracy
Manage initiatives related to security and business continuity
Support procedures for visitors; Create a brilliant first-impression by coordinating front-desk activities, offering administrative support and welcoming employees and visitors
Assist with government reporting and compliance activities such as the Prevention of Sexual Harassment Committee, Creche services, regular manpower reports, payroll claims and any other government paperwork where needed
Partner to deliver creative and effective employee events, campaigns, and engagement initiatives that excite our employees in our local offices
Partner across teams to plan, organize and coordinate business events both on- and off-site
Organize office activities and events, manage associated budget and catering or other needs
Conduct new hire orientations and assist with new hire onboarding and process for departing employees
Communicate with range of internal stakeholders, including our global People Team, I.T., and business stakeholders
Serve as culture ambassador including:
Leading by example to promote and embody our working environment that showcases our diverse, unique culture
Prepare photographic and video material to share internally and externally
Handle additional responsibilities that may be assigned based on company strategy, operation, activities
What You ll Need to Succeed:
Confident user of Microsoft Excel, PowerPoint and other workplace tools
Highly organized with strong project management skills and ability to work independently
Excellent verbal and written communication skills in English
Positive energy, focused on delivering creative, high quality solutions
Passion for anticipating and delivering high level of customer service to both internal employees and external visitors
Creative mindset with energy to deliver new employee experiences and events
Natural-born collaborator, confident managing a range of stakeholders
Pro-active, a sense of responsibility, possesses the ability to multi-task and be resourceful
It s Great if You Have:
Experience leading projects independently and/or organizing successful events
Experience in customer service as front line for customers or stakeholders, helping with inquiries and dealing with challenges
Experience in content and campaign creation for engagement activities
Strong analytical abilities to accurately assess employees needs, evaluate feedback, and translate those into actionable recommendations
Bachelor s degree or studying in field of HR, Marketing, Business, or a related field a plus
Other languages a plus
Job Classification
Industry: Analytics / KPO / ResearchFunctional Area / Department: Sales & Business DevelopmentRole Category: BD / Pre SalesRole: Events & PromotionsEmployement Type: Full time