Senior Manager - Business Operations
- Sapiens
- 10 - 15 years
- Bengaluru
- 2 months ago
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Job Description
Drive Strategic Impact. Empower Operational Excellence. Shape the Future of Sapiens India.
Are you a dynamic, strategic leader passionate about operational excellence and organizational growth? Do you excel at cross-functional collaboration, executive communication, and influencing business outcomes? Are you ready to lead operations for Sapiens's largest and most critical site? Sapiens India is looking for a Senior Business Operations Manager to drive execution, manage business operations across all locations, and support M&A activities while working directly with the Centre Head of Sapiens India. This is a high-impact, high-visibility role for a results-driven professional who thrives in complex, fast-paced environments.Key Responsibilities:-
Pan-India Operations Leadership: Lead business operations across Sapiens Indias multiple locations, ensuring process alignment, consistency, and operational efficiency at scale.
Executive Reporting: Serve as a key strategic partner to the Centre Head of Sapiens India, supporting executive decision-making and leading operational reviews.
Strategic Planning & Execution: Collaborate with senior stakeholders to shape and implement business strategies aligned with global and regional priorities.
Mergers & Acquisitions Support: Take an active role in M&A initiatives, including due diligence, integration planning, and operational alignment with global teams.
Cross-Functional Collaboration: Work with department heads and functional leaders to streamline operations, monitor KPIs, and remove execution roadblocks.
Business Intelligence & Reporting: Develop and deliver data-driven insights, dashboards, and reports that inform leadership and influence decisions.
Program & Project Management: Lead cross-functional programs from ideation to execution, ensuring quality, alignment, and measurable impact.
Organizational Change Management: Enable effective change through clear communication, structured rollout of initiatives, and stakeholder alignment.
What to Have for this position:
Must have Skills: -
10+ years of industry experience with a minimum of 3 years in business operations, strategic planning, or program management, with a strong background in managing enterprise-level initiatives.
Proven success in managing operations at a business unit/function/ site level within a global or fast-scaling organization.
Experience in M&A support (PMO, integration, business continuity planning) is highly desirable.
Strong executive presence with the ability to influence senior stakeholders and cross-functional teams.
Excellent communication, data analysis, and presentation skills with a sharp strategic mindset.
Ability to thrive in a matrixed environment with multiple stakeholders, competing priorities, and tight deadlines.
Educational Requirement: MBA from a top-tier B-school
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success - OtherEmployement Type: Full timeContact Details:
Company: SapiensLocation(s): Bengaluru
Keyskills: Business Operations Change Management Operational Excellence Mergers & Acquisitions Support Business Intelligence Program Management Project Management Strategic Planning
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Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry, with a growing presence in the financial services sector. We offer integrated core software solutions and business services, and a full digital suite for the prope...
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