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Senior Manager Service Delivery @ Ensono

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 Senior Manager Service Delivery

Job Description

  • As an SRE Manager, you will lead a team of talented Site Reliability Engineers (SREs) responsible for ensuring the reliability, scalability, and performance of Infrastructure systems.
  • You ll collaborate with cross-functional teams to drive operational excellence, implement best practices, and maintain high availability for our Top client critical services.
Responsibilities:
  1. Technical Expertise:
    • Proficiency in cloud services (AWS, GCP, Azure), container orchestration (Kubernetes), and infrastructure as code (Terraform, Ansible).
    • Knowledge of networking , storage , and database management .
    • Familiarity with scripting and programming languages (Python, Go, Shell scripting).
  2. Systems Thinking:
    • Ability to understand complex systems and the interdependencies within them.
    • Skill in identifying potential points of failure and implementing resilience strategies .
  3. Operational Excellence:
    • Experience in setting up and tracking SLOs/SLIs and error budgets .
    • Proficiency in monitoring and observability tools (Splunk, ITSI, BMC TrueSight, Prometheus, Grafana, ELK stack).
  4. Automation and Tooling:
    • Strong background in automating deployment, scaling, and recovery processes.
    • Automate deployment, monitoring, and recovery processes using tools like Terraform, Kubernetes, Salt, Chef and Prometheus.
    • Experience with CI/CD pipelines and version control systems (Git).
  5. Leadership and Communication:
    • Proven ability to lead and mentor a team of engineers.
    • Excellent communication skills to collaborate with cross-functional teams and stakeholders.
    • Manage and mentor a team of SREs, providing guidance, performance feedback, and career development

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: DevOps
Role: Release Manager
Employement Type: Full time

Contact Details:

Company: Ensono
Location(s): Pune

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Keyskills:   Automation Version control Managed services GIT Networking Shell scripting Consulting microsoft Monitoring Python

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Ensono

Ensono Technologies LLP