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Associate / Sr. Associate @ Sutherland Global

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 Associate / Sr. Associate

Job Description

Hiring for International Voice process!!!
Roles and Responsibilities

Listening to customers concerns and handling the customer complaints and returns through call, email and chat.
Giving detailed explanations of services or products.
Required Skills:-
Candidate should be excellent in verbal communication skills
Should have good verbal communication skills
Looking for typing speed of 35WPM 90% Accuracy
Good to have customer handling skills
Should have good knowledge on customer support
Graduates & Undergraduates can also apply
Should be flexible to work from office and night shifts
Candidate should be in 25 kms of radius from work location

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time

Contact Details:

Company: Sutherland Global
Location(s): Hyderabad

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Keyskills:   Typing speed International voice process Customer handling Customer support Customer complaints

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