Sr. Technical Writer
- Gigamon
- 12 - 17 years
- Gonda
- 14 days ago
- Email to a friend
- Report this job
Job Description
Description
We are seeking an experienced and skilled Senior Technical Writer to join our dynamic team. As a Senior Technical Writer, you will play a crucial role in creating clear, concise, and comprehensive technical documentation for our products, services, and processes. The ideal candidate should possess strong technical aptitude, excellent communication skills, and a proven track record of producing high-quality documentation.
Key Responsibilities:
- Content Creation:
- Develop, write, and edit technical documentation, including user manuals, guides, API documentation, release notes, and online help resources.
- Collaborate with subject matter experts (SMEs) and engineers to gather information and ensure accuracy and completeness of technical content.
- Documentation Planning:
- Participate in project planning meetings to understand product features, release timelines, and documentation requirements.
- Create documentation plans outlining the scope, schedule, and resources needed for documentation projects.
- Information Architecture:
- Organize complex technical information into logical and user-friendly structures to enhance usability and accessibility.
- Implement best practices for information architecture and content design.
- Style Guide Adherence:
- Ensure that all documentation follows company and industry style guides, maintaining consistency in terminology, formatting, and writing style.
- Review and Revision:
- Conduct reviews of documentation for accuracy, clarity, and completeness.
- Collaborate with cross-functional teams to incorporate feedback and updates.
- Tool Proficiency:
- Utilize authoring tools, version control systems, and content management systems to create, manage, and publish documentation.
- User Feedback Incorporation:
- Actively seek and incorporate feedback from end-users to improve the quality and relevance of documentation.
- Training and Mentorship:
- Provide training and mentorship to junior technical writers, fostering skill development and knowledge sharing.
- Continuous Improvement:
- Stay current with industry trends, technologies, and best practices in technical writing.
- Identify opportunities for process improvement and implement changes to enhance documentation efficiency and effectiveness.
Qualifications:
- Bachelors degree in Technical Communication, English, Computer Science, or a related field.
- Proven 12+ years of experience as a technical writer, with a focus on complex technical subjects.
- Excellent written and verbal communication skills.
- Proficiency in tools such as MadCap Flare, or similar, Confluence, JIRA, AHA!.
- Familiarity with version control systems (e.g., Git) and content management systems.
- Strong organizational and project management skills.
- Ability to work collaboratively in a cross-functional team environment.
- Knowledge of software development and programming concepts is a plus.
Join us in shaping the way our users engage with our products through clear and effective documentation. If you are passionate about technology, have a keen eye for detail, and thrive in a collaborative environment, we encourage you to apply for this exciting opportunity.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Content, Editorial & JournalismRole Category: Content Management (Print / Online / Electronic)Role: Content Creation / WriterEmployement Type: Full timeContact Details:
Company: GigamonLocation(s): Gonda+ View Contact
Keyskills: Computer science Content management Version control GIT Technical writing Process improvement Project planning JIRA Continuous improvement Technical documentation
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We are the first company to deliver unified network visibility and analytics on all data-in-transit. Across your physical, virtual and cloud infrastructure, we aggregate, transform and analyze your network traffic to meet your critical performance, rapid threat detection and response needs, freeing ...
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