Staff Engineer, Servicenow (itsm, Itom & Cmdb)
- Nagarro
- 5 - 10 years
- Remote
- 13 days ago
- Email to a friend
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Job Description
- Experience 7+ years
- Strong experience in ServiceNow Development specializing in CMDB, ITOM, ITSM and Service Mapping.
- Hands-on experience in ServiceNow integrations with third-party systems.
- Experience in either of other modules i.e. SPM or GRC or HRSD and ITIL knowledge.
- Candidate should have ServiceNow SPM module certification.
- Strong understanding of ITIL principles
- Ability to translate business requirements into technical solutions
- Develop and implement technical solutions and conduct component Integration Tests.
- Configure ServiceNow using scripting (UI Policies/Actions, Business Rules, Client Scripts, Jelly scripting, Angular JS)
- Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs
- Mentoring the team members to meet the clients needs and holding them accountable for high standards of delivery detail.
- Understanding functional requirements thoroughly and analyzing the clients needs in the context of the project
- Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it.
- Determining and implementing design methodologies and toolsets
- Enabling application development by coordinating requirements, schedules, and activities.
- Being able to lead/support UAT and production rollouts.
- Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it.
- Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
- Giving constructive feedback to the team members and setting clear expectations.
- Helping the team in troubleshooting and resolving complex bugs
- Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
- Carrying out POCs to make sure that suggested design/technologies meet the requirements.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Technical LeadEmployement Type: Full timeContact Details:
Company: NagarroLocation(s): Remote
Keyskills: Computer science SPM Design review WBS business rules Application development Troubleshooting Continuous improvement ITIL Information technology
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Nagarro Software Pvt. Ltd Nagarro ( www.nagarro.com. ) is a professionally managed company dedicated to providing high quality, on time and custom tailored software solutions for Fortune 100 companies .Our ranks include people from the IITs , IIMs, RECs, BITS and top universities in USA.We opera...
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